Returns & Exchanges
At La Boîte, we strive for the highest quality in every gourmet product we deliver; however, due to the perishable nature of our items, we handle returns on a case-by-case basis to ensure total customer satisfaction.
Contact Support
Reach out to our culinary support team within 48 hours of delivery if you encounter any issues with your order's quality or condition.
Provide Documentation
Please include your order number and clear photographs of the product and packaging to help us assess the concern.
Review Process
Our quality assurance team will review your request within 2 business days to determine eligibility for a replacement or store credit.
Resolution
Once approved, we will immediately initiate a reshipment of your items or issue a refund to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing